At Wayfair, you’ll join a global e-commerce giant helping everyone, anywhere create their feeling of home. This is your space to thrive.
Join our Virtual Customer Service team in Poland
Solve customer problems. In English and German.
You’ll be a natural problem solver with the ability to think on your feet. And you’ll use your language skills to answer queries in English and/or German.
Build long-lasting relationships. With the world’s shortest commute.
Join Wayfair, and get ready to build meaningful relationships – all from the comfort of your home office in this 100% remote role. You’ll connect with customers online via chat or email – so no calls (and no headset!) – and have plenty of opportunities to bond with the rest of your team.
Get world-class training. Deliver a world-class service.
With exceptional customer service training from day one, you’ll get all the support and autonomy to deliver the best possible solutions to people everywhere. Plus we supply all the tech and equipment to get you started – all you need is a broadband connection at home.
Go above and beyond for customers. And even further in your career.
The perfect role for driven, ambitious people who know that every interaction counts, we’ll give you all the tools to shape your own career path at Wayfair.
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What’s New
This article is part of our series "Out of Office," where we highlight the passions and hobbies of our employees — the things that “make us tick” — that allow us to tackle challenges, solve complex problems, and make meaningful changes, together.
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This article is part of our series "Employee Spotlight," where we speak to and highlight some of the wonderful people who make up the exceptional teams at Wayfair.
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Meet Zhana Edmonds. Zhana joined Wayfair in 2019, and as a senior marketing manager, she is focused on driving customer growth for Wayfair and our specialty retail brands. But Zhana wasn’t always a marketing manager. In fact, she didn’t work in marketing at all before she joined our team. Take a look at our interview with Zhana to hear her story and how she pivoted from one career to the next.
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“What interests me the most is problem solving — and I love the process of finding optimal solutions.”
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An internship is among the first steps we take when charting our career path. It’s where we discover new strengths and interests, and gain clarity on what we want to do next. For Sushmita Anoop Singh, her internship on Wayfair’s Candidate Experience team was a great opportunity to learn and try new things.
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